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Entries in client engagement (4)

Thursday
Apr182013

To Clients, Jargon Zown Sly Kjib Erish

Clear communication enhances client engagement. That may be obvious, but many advisors persist (inadvertently, I'm sure) in speaking jargon with clients.

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Friday
Aug052011

How to turn a down market into client loyalty

The stock market dropped 5% yesterday, wiping out gains for the year. While this is bad for portfolios, it doesn't have to be bad for your client relationships.

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Friday
Jul152011

How to design a referral marketing strategy – results from client engagement think tank, part four

Building on what we learned from our think tank, some principles for designing a referral marketing strategy.

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Thursday
Mar312011

Results From Client Engagement Think Tank, Part 1

The first of a series of posts on an industry think tank on client engagement I facilitated in conjunction with FPA Business Solutions 2011

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